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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable Customer Service Representative reviews

      4.1

      65% would recommend to a friend

      (39 total reviews)
      avatar

      Debby Soo

      66% approve of CEO

      60% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      3.9

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      Customer Service Representative employees have rated OpenTable with 4.1 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. OpenTable is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      39 reviews
      4.0
      Apr 10, 2019

      At Denver Support Office

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office to work in. Fun environment. A lot of little perks.

      Cons

      Not much opportunity to move into positions at the sales office

      5.0
      May 25, 2017

      An absolute dream

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management empowers agents, giving flexibility to completely resolve callers' issues. Fully stocked refridgerator/snacks and meals provided fairly often Opportunities provided for those who earn it. Incredibly knowledgeable staff, with patience to match it for agents who may have needed some more experience troubleshooting before working for OpenTable.

      Cons

      Salary is low for responsibilities given. Insurance feels lackluster for a company with this much clout. The same can be said about additional perks, they tout the "start up experience" in job postings, but the only "start up"-like perk I noticed was the free snacks and flexibility.

      Viewing 31 - 33 of 39 Reviews
      Related searches: OpenTable Customer Service Representative jobs | OpenTable Customer Service Representative salaries | OpenTable benefits | OpenTable Customer Service Representative interviews | OpenTable conversations
      OpenTable reviewsOpenTable Customer Service Representative reviews

      Glassdoor has 725 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.