Is OpenTable a good company to work for as a Customer Support Agent?

Customer Support Agent professionals working at OpenTable have rated their employer with 4.3 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of OpenTable employees being 4.0 out of 5 stars. Search open Customer Support Agent Jobs at OpenTable now and start preparing for your job interview by browsing frequently asked Customer Support Agent interview questions at OpenTable .

Does OpenTable pay Customer Support Agent employees well?

Customer Support Agent professionals rate their compensation and benefits at OpenTable with 4.5 out of 5 stars based on 19 anonymously submitted employee reviews. This is 9.3% better than the company average rating for salary and benefits. Find out more about Customer Support Agent salaries at OpenTable.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 88 reviews)); "Benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews)); "Definitely not paid a competitive salary." ((in 6 reviews))

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OpenTable

Part of Booking Holdings

OpenTable Customer Support Agent reviews

4.3

97% would recommend to a friend

(19 total reviews)

Debby Soo

99% approve of CEO

97% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Senior management

4.6

Work/Life balance

4.6

Career opportunities

4.5

Compensation and benefits

Customer Support Agent employees have rated OpenTable with 4.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Support Agent professionals have an excellent working experience there. OpenTable is rated in line with the average (within 1 standard deviation) by Customer Support Agent professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

19 reviews

5.0

May 3, 2025

great place to work

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Everything, great place to work

Cons

None things have been amazing

4.0

Nov 30, 2024

My experience

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

My schedule is awesome, my peers are awesome, mi Supervisor is cool, I love all the recognition, I love how clear the things are.

Cons

Sometimes, Like on Saturdays, T2 help may be a little slow but nothing to be worried.

5.0

Mar 28, 2024

Great place

Customer support agent

Recommend

CEO approval

Business Outlook

Pros

Great and supportive management, pay is ok

Cons

nothing i can think of

Viewing 1 - 3 of 19 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior District Manager (Remote)

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

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OpenTable Customer Support Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

great place to work

My experience

Great place

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