Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "Benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 34 reviews)); "Good pay and my co" ((in 29 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(217 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Culture"

Return to all reviews

2.0

Jul 29, 2025

Decent at best

N/a

Recommend

CEO approval

Business Outlook

Pros

Good lower level managers. Decent spot to advance your career

Cons

Chris Kennedy really brought the morale down both in the San Francisco and virtual community. If he weren't there it would be a better place to work.

OpenTable Response

8mo

Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with your managers and that you see opportunities for career growth here. We’re sorry to learn about your concerns regarding leadership and morale. We take all feedback seriously and are committed to maintaining a respectful, supportive environment for everyone. Your perspective will be shared appropriately to help us continue improving as a workplace. We appreciate you taking the time to share your experience.

5.0

Jul 28, 2025

Love it !

Account manager

Recommend

CEO approval

Business Outlook

Pros

pay, flexibility, fun market, constant updates, transparency

Cons

I don't really have any cons other than not much focus on personal career development.

1.0

Jul 19, 2025

Terrible leadership that tore down the great culture

Principle software engineer

Recommend

CEO approval

Business Outlook

Pros

None. Prior to Debby, OpenTable was a fantastic company to work for

Cons

Debby and Sagar have ruined morale with their leadership. They love creating a false sense of urgency and a blame culture. Don’t believe all these fake reviews that praise the company

OpenTable Response

8mo

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. At OpenTable, we strive to maintain a positive, collaborative, and transparent culture, and we take concerns about leadership and morale seriously. We appreciate all feedback, as it helps us reflect and improve, and we remain committed to creating an environment where employees feel supported, trusted, and empowered.

Viewing 10 - 12 of 217 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior District Manager (Remote)

Senior Director, Restaurant Marketing

Senior Product Manager (Private Dining Discovery)

Sr. Compensation Analyst (Hybrid)