Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "Benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 34 reviews)); "Good pay and my co" ((in 29 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(673 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.7

Senior management

OpenTable has an employee rating of 4.0 out of 5 stars, based on 673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

673 reviews

2.0

Feb 26, 2026

In 2026 OT decided to "quiet fire" their lowest performing employees instead of a layoff

Staff engineer

Recommend

CEO approval

Business Outlook

Pros

(Pro:) Has largely avoided layoffs in the past, but (con:) now uses "quiet firing" to do the same thing but cheaper for them.

Cons

Many staff have been there for many years which means you could easily be working with colleagues who have been working there for 5, 10, or 20 years. While this sounds good, largely, those colleagues have built ivory towers and do not like change. Because they have job security they also don't mind verbally bullying newer colleagues either privately or in meetings, etc.

OpenTable Response

1mo

Thank you for sharing your feedback. We value open and honest communication and are committed to fostering a respectful, inclusive workplace where all employees feel supported and heard. We appreciate your perspective and will continue working to strengthen collaboration, accountability, and the overall employee experience.

5.0

Feb 5, 2026

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive team, data-driven decision making, collaborative culture, good cross-functional exposure

Cons

Processes and ownership across teams aren’t always crystal clear, shifting priorities

5.0

Feb 1, 2026

So Glad I Chose OpenTable!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OpenTable is an incredible place to work. I have a fantastic and supportive manager who truly empowers the team. The environment is highly collaborative, and cross-functional partnership is strong across departments. There’s a great deal of flexibility and trust, which allows you to perform at your best. The company also offers meaningful perks and benefits that show they genuinely care about employees.

Cons

A bit fast pace as the company goes through a the final stages of restructuring.

OpenTable Response

1mo

Thank you for the kind words and for sharing your experience. We're thrilled to hear that you've felt supported by your manager, enjoyed collaborating across teams, and value the flexibility, trust, and benefits we provide. We appreciate your feedback on the pace of change and are grateful for your partnership as we continue to evolve. Thank you for being part of the team!!

Viewing 13 - 15 of 673 Reviews

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