Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(217 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Culture"

Return to all reviews

1.0

Jul 8, 2025

Old school culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

BIPOC Women Executives Some good people

Cons

Old school in office culture Employees are on the older side with old school way of collaborating

OpenTable Response

8mo

Thank you! We’re glad to hear you’ve appreciated the diversity in our leadership team and the contributions of our colleagues. We also recognize your perspective on our in-office culture and ways of collaborating. As a company, we continue to explore ways to evolve and adapt to the needs of our teams while maintaining strong collaboration and connection across the organization. We appreciate your input and the time you’ve spent contributing to the team.

5.0

Jun 18, 2025

Fantastic Organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really engaged team, fun offices, lots to do, TONS of resources, and resourceful people.

Cons

Nothing negative in my experience so far as a new hire.

OpenTable Response

8mo

Thank you for sharing your feedback! We're thrilled to hear you're enjoying the team, resources, and environment. It's great to know your experience as a new hire has been positive so far!

5.0

May 14, 2025

Great company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Working at OpenTable means being part of a well-respected brand in the tech/hospitality industry. There’s a great mix of remote and in-office work, which supports a healthy work-life balance. You get the chance to connect with a wide variety of restaurants, which keeps things interesting and dynamic. The role is a solid opportunity for personal and professional growth, especially if you’re proactive.

Cons

Given the autonomy of the role and the hybrid setup, it can take a little longer than expected to bond with the team. That said, I come from a hospitality background where connection tends to happen instantly, so my expectations may have been a bit different.

Viewing 16 - 18 of 217 Reviews

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Jobs at OpenTable

Lead, Field Enablement

Senior District Manager (Remote)

Director, Global Partnerships

Senior Director, Restaurant Marketing

Director, Global Partnerships