Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "benefits are great" ((in 57 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 55 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(217 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Culture"

Return to all reviews

5.0

Jan 16, 2015

Great hiring experience, fantastic culture and exciting growth plans

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OpenTable has a great culture and the working environment is great fun working with really smart people every day. The technology is market-leading and with the recent acquisition by Priceline Group, OpenTable is benefiting from investment and strategy for growth which is really exciting. Work life balance is very good, time differences between London and San Francisco are never easy, however there is a genuine appreciation of people's personal time.

Cons

A few internal processes can be a bit clunky, however the business is still nimble enough to be able to influence and change anything that needs fixing.

5.0

Dec 26, 2014

Good work, good People and good times.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The People - An intelligent and collaborative workforce that makes it enjoyable to come into work every day. Everyone does seem to respect one another professionally as well as personally; the people are genuinely nice. People also ask the right questions, and move forward on ideas accordingly (Decisions are thoughtout and most of the time are backed with data). The Location - Downtown San Francisco. Can't really beat where the HQ is, and the office space is welcoming. The Happy Hours - Creatively themed and a lot of fun. Not overproduced (nor a waste of dollars) these events typically are centered around the employees. Most notable have been Halloween, Kentucky Derby with employees riding large toy horses around the office, St. Patricks Day and then the impromptu happy hours that happen out of thin air and typically include people from various departments. Base salary is competitive and the RSUs add a nice touch. Happy with the benefits too. Seems to be a time for opportunity and growth for the business and me as an employee. I'm excited for the growth of the product.

Cons

At times I feel like the work hours can be a little long in comparison to my friends that work at other companies in the Bay Area but in all honesty I think this could also be a result of me not feeling the need to rush out of the office right at 5pm. (The hours are better than east coast NYC hours) 401K match seems slightly low but the RSUs make up for it.

3.0

Nov 6, 2014

Party Party Party

Account executive

Recommend

CEO approval

Business Outlook

Pros

lots of party, lots of fun stuff

Cons

Too much fun to concentrate the core of business? no process design, no communication channel, confusing procedure, no guideline, bias and lack of team building from management. If you figure it out how to act like them, you should be survived.

Viewing 202 - 204 of 217 Reviews

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