Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 96 reviews)); "benefits are great" ((in 60 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 47 reviews)); "The immediate team and teams I partner with are great" ((in 33 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(217 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Culture"

Return to all reviews

4.0

Feb 11, 2014

Best people I've worked with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people; great culture; great work/life balance; great vision for innovation in the hospitality space

Cons

Communication from senior management could be improved, as well as comp/benefits

5.0

Feb 6, 2014

Great place to work and headed in a great direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is becoming a more agile, faster moving technology company. Beautiful modern, open office space. Fun, open, collaborative culture. Big vision of rethinking the entire dining experience (not just reservations). Great work/life balance and lots of flexibility on work schedule and location.

Cons

Still in somewhat of a transition period from the older parts of the company to the newer, faster moving culture.

3.0

Oct 24, 2013

wonderful!

Director

Recommend

CEO approval

Business Outlook

Pros

fun job, get to meet some fantastic Chef's, cool people to work with. Great benefits, received stock shares based on performance, got to travel domestically and internationally.

Cons

Some sales managers can be very intense, sales quota is raised consistently to the point where it sometimes feels impossible to reach, commission retraction for lost sales, a few people on leadership team can be a bit dramatic and have chip on shoulders. There definitely is a "in" crowd with upper management so if you are not in that "in" crowd you might as well forget about growing within the company. There is one female there that is based in Colorado that is awful to work with. The company use to be a great place to work at before they went public now the culture has changed.

Viewing 211 - 213 of 217 Reviews

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Jobs at OpenTable

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