OpenTable reviews about "communication"

76% positive business outlook

Reviews by job title

29 reviews
4.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

-Great place to work for people with hospitality backgrounds who crave a more corporate atmosphere -Great culture and people -Competitive benefits -Flexible schedule -Work/Life balance

Cons

-Goals attainment is sometimes out of your control -Unclear communication from above -Not a lot of upward growth

4.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pto, Culture, Benefits, Office, People

Cons

The communication is partly the worst but it’s new

3.0
Oct 21, 2021
Recommend
CEO approval
Business Outlook

Pros

drinks, pool table, socialising, events, team building, good company for cv

Cons

poor management, poor communication across senior management and also poor communication via head offices and uk offices.. Would have been great if this was sorted out, however they recently merged with KAYAK, who seemed like they would potentially improve these issues..

5.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Company is always evolving to be on par with industry standards

Cons

Not the best communication when rolling out new products

1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent people to work with. - Decent pay for entry-level work.

Cons

- Micromanagement: expect every single thing you do to be monitored and under a microscope. Breaks are ridiculously short for call center work. - You have to work weekends. No life/work balance at all. - Politically infused: if you are not a liberal, be prepared to be ostracized for differing views. BLM and LGBTQ are forced upon you, despite your religious or personal beliefs. Diversity only applies to political agenda and nothing outside of it. - Inappropriate conduct from supervisors; lack of professionalism in the work place. - Limited mobility - Biased, unclear and subjective assessments on employee performance based on "Pillars of Excellence". No room for authenticity or personal creativity, but required to conform. - Poor communication from supervisors - Expect to experience burnout from a steady influx of angry customers.

5.0
Nov 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The people culture - as a beloved brand leaders in the industry

Cons

Communication across sister brands and departments

4.0
Sep 13, 2021

Good place to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked here for 10 years and always had opportunitites to develop further.

Cons

There is not enough communication between departments.

4.0
Oct 24, 2022

Great company to work for...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice team of engineers know what they are doing.

Cons

HR team and talent acquisition team need to be more informative and provide more details to the new candidate. Lack of communication need to be dealt with.

3.0
Jan 29, 2023
Recommend
CEO approval
Business Outlook

Pros

There are a lot of very smart people in the company.

Cons

In Q2 and Q3 2022 there were quite a few changes in leadership. The CTO left, followed by the head of diner product and others. The people who have since been promoted are not up to the job. They have a very abrasive communication style, fail to communicate their vision, and (maybe most importantly) don't have a firm grasp on the metrics.

Viewing 4 - 6 of 29 Reviews

Glassdoor has 725 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.