OpenText Associate Cloud Support Engineer reviews

3.2

62% would recommend to a friend

(34 total reviews)
avatar

Ayman Antoun

Not enough data to show CEO approval

16% positive business outlook

Associate Cloud Support Engineer employees have rated OpenText with 3.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Associate Cloud Support Engineer professionals have a good working experience there. OpenText is rated in line with the average (within 1 standard deviation) by Associate Cloud Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
3.0
Nov 19, 2025

Good work life balance

Recommend
CEO approval
Business Outlook

Pros

- Working with capable and competent engineers. - Potential to shape the way things are deployed - No micromanagement and great work life balance

Cons

- The silos are somewhat limiting to what you'll have exposure to. - Very large company so you're merely a number in a spreadsheet. - No office to go to in London, being at home 100% of the time is not ideal for some.

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

25 holidays Sick pay Paid overtime (rare in tech) €2,800 yearly learning budget (real courses, certs, conferences) Proper maternity/paternity leave Free coffee, fruit, as if it would matter to anyone Gym reimbursement Managers who actually care will fight for you if you lucky to get one CEO updated, hope OT will be shifting back to normal.

Cons

Salary frozen at 2% yearly – after inflation & tax I’m left with €100 for the month. Zero market adjustment, zero monthly review. You’re always 20–35% behind Dublin rates. No remote work – office 3 days, even though CrowdStrike, SentinelOne, and half the industry are 100% remote. Internal moves impossible – can’t switch teams or countries without quitting and re-applying. To progress you have to quit OT and jump back to a role you want. No internal growth. All internal positions are filled in with external candidates so I don't even try anymore. Teams still tied to desks while competitors hire globally and fully remotely. Constant fear of layoffs is true story here as no one feels safe and secure.

Viewing 1 - 3 of 34 Reviews

Glassdoor has 6,410 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.