OpenText reviews

3.2

51% would recommend to a friend

(467 total reviews)
avatar

Ayman Antoun

42% approve of CEO

42% positive business outlook

Reviews by job title

467 reviews

Reviews about "Culture"

Return to all reviews
1.0
Feb 18, 2020

A once-scrappy company has become a slow, lumbering beast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good people, depending on which acquisition and how much attrition they've suffered. -Incoming salaries are near market rates. My acquisition got a slight bump when we joined to make up for a decreased 401k match. -Health benefits are decent, if you're ok with an HSA plan. (The PPO plan offered is kind of a joke at this point.) -Good work/life balance. Vacation is ok, and most teams don't expect you to work constantly, at least in engineering.

Cons

-Oppressive bureaucracy. Tools, systems, and teams are heavily centralized to achieve perceived economies of scale, and hundreds of SOPs are in place for standardization. In practice, these just place major burdens on everyday activities, and most acquisitions never get fully standardized anyway. -Tools are outdated. There's not a lot of budget to update and maintain systems, and the worst part is that there is a small team of cheerleaders around every old and busted tool, who prevent even the most sincere attempts to drag them into modern times. -Incoherent strategy. We seem to have a new direction with every new acquisition, and until now it's at least orbited around some form of EIM. But with Carbonite, now we're doing retail. Go figure. -Top execs obsessed with perceived competitors more than building good products. As product teams, we do focus on product-centered goals. But as a company, it's all about beating IBM and Box. -The best talent leaves. In addition to the cuts that sometimes happen after acquisitions, the OpenText culture doesn't support retaining the best talent, and they soon leave for greener pastures. Eventually, teams seem to be made up of cynics and folks who are stuck in place for whatever reason. -Attrition is either absorbed or off-shored. When folks do leave, they either won't be backfilled, or they'll be backfilled with multiple reqs in a lower-cost geography, in an attempt to throw warm bodies at engineering problems. -Don't expect raises to keep pace with the market or even meet cost-of-living increases. Though salaries start out at near-market levels, they will almost assuredly lag behind within a couple of years. -Unconcerned with employee engagement. Token surveys are done that don't offer any open-ended questions and don't gather any real data on what employees are thinking. Complaints about anything, however valid, invariably stop at most two-levels up the management chain when a manager at that level "has their reasons" and shuts down the conversation. -Innovation by acquisition. No time or resources for organic innovation, because there's always another acquisition in the pipeline.

5.0
Feb 2, 2020

Best training ever!

Recommend
CEO approval
Business Outlook

Pros

I have been working for Opentext for just over 8 weeks. As a Sales Executive, I have been through lots of sales training. Different methodologies such as SPIN, Challenger, etc. I just returned from Sales University at Opentext and without a doubt, this is the best training I have ever received. The company sent 10 solution/industry experts to spend two solid weeks with us trainees. In depth presentation skills, product knowledge and how to access the multitude of team members was incredible. The experts spent time away from their "day" jobs to teach us, often one on one, about the tips and tricks of being successful at Opentext. This is a great company with so many solutions to offer our customers. The training has confirmed it, I have landed at my dream job!! Challenging but very rewarding.

Cons

The one small con I have about the company is that creating a quote/proposal and deal for a customer is very complex and time consuming, especially when proposing a cloud deal.

1.0
Jan 24, 2020
Recommend
CEO approval
Business Outlook

Pros

There are a few good leaders spread across the company. If you are lucky enough to work for one you may have a decent experience.

Cons

The Opentext CEO micromanages top down through fear. Senior leadership is afraid to challenge or question CEO direction which has resulted in terrible morale, empty offices and a do as little as possible, just get through the day culture. New employees do not stay long as they are exposed to the toxic culture. The Opentext model consists of buying distressed companies, decimating work forces, firing the high paid experienced employees and milking the revenue............and as companies have been gutted and people trampled the stock price has risen.

Viewing 331 - 333 of 467 Reviews

Glassdoor has 6,438 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.