OpenText reviews

3.2

51% would recommend to a friend

(467 total reviews)
avatar

Ayman Antoun

42% approve of CEO

42% positive business outlook

Reviews by job title

467 reviews

Reviews about "Culture"

Return to all reviews
4.0
May 13, 2025

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Supportive Team Culture: I consistently found my colleagues to be knowledgeable and collaborative, which made tackling complex deals and navigating large accounts much easier. There is a sense of belonging and mutual support among team members. Work-Life Balance: OpenText generally respects work-life balance, which is rare in high-tech sales. Flexible work arrangements are available, and management is understanding about personal commitments. Opportunities to Learn: The sheer breadth of products and services means you’re always learning something new. This is a great place to expand your knowledge of enterprise software and digital transformation solutions. Company Reputation: Selling for a recognized leader in the content management and digital experience space opens doors and lends credibility during client interactions.

Cons

Complex Product Portfolio: The number of products and frequent acquisitions can make it challenging to stay on top of everything. It requires effort to keep up with the latest offerings and integrations. Internal Processes: Like many large organizations, there are a lot of internal processes and reporting requirements, which can sometimes slow things down. Market Pressure: There are quarterly targets and high expectations, which can be stressful at times, but this is typical for enterprise sales roles Compensation and Benefits: The compensation package was not competitive, especially for high performers. The commission structure rewards those who are able to close significant deals but low compared to the market with no cost of living increase or reasonable promotion path.

avatar
OpenText Response
1y
Thank you for sharing your detailed feedback. We're delighted to hear that you appreciate our supportive team culture, work-life balance, and the opportunities to learn and grow within OpenText. It's great to know that our reputation and collaborative environment have positively impacted your experience. Your insights are invaluable, and we are committed to improving our employees' experiences.
1.0
May 12, 2025

A Culture of Cuts, Not Care—Hard to Recommend in Good Faith

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule. (Don't know how much longer this will last) Some teammates were incredibly dedicated, despite worsening conditions. If you're early in your career, you may gain invaluable experience though at a cost.

Cons

Constant restructuring, layoffs, and offshoring—zero long-term job security. Leadership is out of touch, more focused on personal branding and shareholder performance than employee well-being. Raises and benefits are weak; health coverage cost increases each year with worse benefits Morale is consistently low due to a culture of fear and disposability. Layoff process is dehumanizing: cold, silent, and handled without transparency or dignity. Innovation is limited—most work involves keeping old systems running with fewer and fewer resources.

2.0
May 11, 2025

Not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally speaking, the colleagues are decent people. I don't really blame them for the problems I had, but mostly towards to working culture and upper manager. Okay benefits, although base minimum for the country I am working.

Cons

- I felt misled on the job application. It described the role as requiring technical skills in various programming languages, and thought this would be good to further my skills. In actuality, I hardly use those and I am worried that I tanked my IT career by choosing this role. - Very poor quality legacy, closed source, licensed tools to work with. If you studied IT in university, you just took a time portal two decades back. As a result, the software we maintain does not feel secure, fails constantly and we do not follow modern develop principles, forcing to do lots of manual work vs working in a programmatic, smart way. - Extending the above point, when you voice your opinion you people become defensive, that this is how it's done in the real world, coming from people who never worked an IT job before. It's a bit shocking how so many people have "Cloud...." whatever in their job title, but they don't know anything about networking, cloud computing concepts or software development. It's one bad design / development practice initiated by uneducated people to fix the previous one, rinse repeat. - Very cliquey working environment, with the "cool people" having their own circles, that will make you feel like an outsider for having different opinions. As a result, you are made to feel anti social and negative by your manager and team at least once a week. - Management pushes more and more work on us, with very high expectations, although our pay is bottom of the barrel for the industry. When we start to feel stressed out, management tells us what we want to hear that "oh, we will raise this" but nothing happens. Mixed signals for encouraging work life balance, while expecting us to work intensely the whole day, and at the same time expecting us to attend social things during work hours. - Guidance and training is almost non existent, and blame is constantly put on us when something goes wrong, but there is no credit given when we stress over very complex tasks and figure things out. We are reminded to "ask questions" when we don't know, but if we don't know what we are doing is wrong - how would we know to ask or not? When you learn IT in a certain way in University, everything in this role is counter intuitive to that, and it's incredibly easy to make a mistake because of the huge amount of manual work. In a nutshell, its a very narrow minded environment to work in with really bad software and really backwards working practices. I really hope to leave this role soon. Thanks to my manager and some team mates for trying to be nice to me.

Viewing 37 - 39 of 467 Reviews

Glassdoor has 6,435 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.