OpenText reviews

Many. First, there has been an exodus of sales support and sales engineers. This makes is very difficult to get resources for sales calls, but also, as a sales person, you are expected to do A LOT of heavy lifting on your own. Secondly, because of all the acquisitions, many products are not well-supported and/or do not have any subject matter experts within the company anymore. It is no secret that OpenText acquires companies, collapses the SG&A into Waterloo and then gets rid of as many redundant employees as possible. This is not a bad model, as CA and other software companies have run this playbook before, but once a company has come on board, it is very interesting to see how many people are really left after 18 months. Thirdly, sales compensation plans are reasonable but the hottest product, DAM you must split sales commissions with an entirely different organization. Not many companies are buying large-platform on-premise software (Net-new customers), so the best chance of getting a new logo is with the Digital Asset Management software. Too bad you only get 50%. Finally, Cloud sales are few and far between. There has been a lot of emphases placed on selling Cloud-based deals, but the reality is, very few transactions take place. This is because the Cloud team is separate from the sales team and everything must go through them in order to get a deal done. It simply takes too long and it is, too convoluted.