OpenText reviews

3.2

52% would recommend to a friend

(5,610 total reviews)
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Ayman Antoun

Not enough data to show CEO approval

43% positive business outlook

OpenText has an employee rating of 3.2 out of 5 stars, based on 5,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenText employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Dec 6, 2015
Recommend
CEO approval
Business Outlook

Pros

There are/was a lot of talented people who still care. It is only a matter of time before the remaining talent moves on. OpenText does has a 401K plan, this is good. But, 25% per $1 up to a 4% cap in compensation it is not competitive. That’s right, assuming you max the plan you get 1% of total earnings. Matching’s of $2500 @ $250k, $3000 @ 300k, etc. Health benefits are okay; slightly better than industry average. Free coffee, pop and bottled water if you care about that.

Cons

Hummm, where do I begin. Mark’s leadership team are a bunch of spineless puppets. Most of the cons have been eloquently captured below. I do not see a need to repeat them. OpenText can be a world class software company with the right leadership. But, if you are considering a career in enterprise software, I would think seriously about the move before you commit to OpenText. Steer clear while Mark B is at the helm. Everyone is accountable and NO ONE has authority, including all Mark's direct reports (EVP’s). There are plenty of employees who have departed that you can locate on LinkedIN for advice.

2.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Over 17+ years, I worked with an incredible team of coworkers. I started working there when it was Hummingbird, and then when bought out by OpenText, the team of eight was reduced to one. Me. I did all the work for over a decade myself (that seven others used to do). I had a great manager. Benefits were EXCELLENT. Time off was EXCELLENT. Teamwork was EXCELLENT. My work performance, because I absolutely loved my job, was never an issue. I thrived there.

Cons

Imagine working at a company that regularly buys other companies, which those acquisitions are ALWAYS followed by layoffs. I can’t tell you how many bullets I dodged while seeing our original team diminish to a handful. Then one day I got a phone call from HR. My reward for 17+ years? Layoff. Thanks.

1.0
Nov 10, 2015

Survival Mode, Hopeless, Unsustainable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home, some great people,

Cons

House of cards that has to keep acquiring new companies to make the financial statements look decent; otherwise, sales figures won’t meet expectations. Stock price is the only thing that matters. Many policies set at the top prevent organic growth. The accounting department is completely incompetent because transaction processers are purely administrative types with no accounting background or experience, are paid insultingly low wages, deflecting responsibility is either advocated or tolerated, and there is no personal accountability for issue resolution. Major reorganizations every year have the company perpetually chasing its tail. Maybe some parts of the company need to be agile; but, other parts should not be expected to change direction at a moment’s notice. Every time G&A functions change direction, they lose momentum. Every time there’s a reduction in force or someone leaves and isn’t replaced, that workload gets distributed across the remaining employees in the department, which is unsustainable. Burnouts are rampant. Good people are leaving because they don’t feel like they’ve been given the tools to succeed nor the authority to make impactful decisions without endless bureaucracy. Mid and some senior managers either fail to determine or communicate an end-goal or future state. Those communicated by the ELT are too high-level to translate into personal action. Managers have so much put on them that they don’t have capacity to develop and coach employees. Responsibility for making Open Text a great place to work is placed squarely on the shoulders of managers without changing anything else. New demands are made without any investment. Promises of incentive compensation plans for everyone haven’t materialized. Hiring internal candidates is a cost savings mechanism. The company refuses to pay internal candidates what an external candidate would be offered. Micromanagement and scrutiny are normal. Top management demands detailed reporting. There’s no consideration for the manual nature of reporting given the lack of tools. Constant reviews and emergency requests for information waste everyone’s time and impede performance.

Viewing 7 - 9 of 5,610 Reviews

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