OpenText reviews

3.2

52% would recommend to a friend

(5,610 total reviews)
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Ayman Antoun

Not enough data to show CEO approval

43% positive business outlook

OpenText has an employee rating of 3.2 out of 5 stars, based on 5,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenText employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Dec 23, 2021

Horrendous CEO

Recommend
CEO approval
Business Outlook

Pros

Strong team culture within small groups. And that's the only pro as an OpenText company.

Cons

Horrible CEO for so many reasons. Here are some highlights: -"I never saw OpenText as a place people go to retire." [When asked why the 401K match was only 1% and doesn't even fully vest until 4 years] Because sure, nobody thinks about saving for retirement throughout their entire career. -"I could spend 25 grand tomorrow and pay a click farm to get those numbers up." [When asked what he thought about the poor reviews on glassdoor] Why embrace criticism and try to be better when you can simply cheat the system? -"Some people rely on those dividend payments as their source of income." [When asked why employees were being forced into 5-10% pay cuts at the start of COVID, while the dividend was not touched.] The CEO works for the shareholders, not the employees. That is not up for debate. But to put the entire burden on employees last year was disgusting. Full disclosure, employees were eventually "made whole" from the wage cut, but not for over a year. When you consider that they froze merit increases and we experienced heavy inflation while the stock market boomed, the money that came back to us was nowhere near enough to truly make us whole. -Mark loves to spend company money on high profile people to chat with him on company calls. Al Gore and Neil deGrasse Tyson are two recent examples. He is so desperate to be one of the cool kids and rub elbows with the rich and famous. Much respect to Neil dGT for recently calling Mark out on having an enormous ego when asked for his thoughts on freezing and thawing people 300 years into the future. "The future doesn't need you. In 300 years you'd be the dumbest person on the planet. You'd have to start over at kindergarten to learn about the world at that time." Not all heroes wear capes. -Benefits are relatively weak. Compensation is not competitive for the tech space and annual merit is nowhere near enough to keep up with inflation. -For most people, there is zero discussion about a career path.

1.0
Aug 16, 2021

Don't walk. Run. Far, far away.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: - Unlimited time off - Great health care - Great 401(k) matching - Awesome culture - Great management - Great tooling, systems, monitoring OH WAIT! These were the pros BEFORE my company got acquired by OpenText. My bad! None of that exists at OpenText. Pretty much take a good company, what its best practices are - do the COMPLETE opposite, and BAM! You now have OpenText. It is The OpenText Way™.

Cons

- Haphazard. Clunky. Discombobulated. Archaic. Confusing. Frustrating. Stressful. - I would not apply to work for this company directly. I had this misfortune of getting brought on as an acquisition. - There is no pride working for OpenText. I was extremely proud to work for my old company. The old company made me feel like part of a great culture. They actually cared, and it showed. - We lost unlimited time off. Went to 15 days per year. You do get holidays and a week off between Christmas and New Year's. It can be more generous than other companies, but when you've come from unlimited time off, it really is a bummer. - Couldn't take any vacation to go anywhere during COVID, but we got hounded to book vacation in advance anyway. - We had lower premiums and better coverage with our original company. We lost Cigna and went to United Health Care. It does not impress me. - We used to get 4% matching on the 401(k), which was OK. Now, OpenText says, "We'll match 25% of the first 4% of your contributions." THAT'S ONE PERCENT! - Culture is terrible. People are super high-strung. Everything is an emergency. - Project management is awful. - Upper management is CLUELESS and OUT OF TOUCH. - We have heard directly from the CEO, "I don't look at OpenText as a company to retire with." - The CEO says that "Companies who continue 100% remote work will die in the next 5 years." - Sent out a massive survey while we're all WFH due to COVID. Asks about continuing WFH. The response was overwhelming. Then we get gaslit saying "not many people want to WFH." Proceeds to bring in some quack doctor to tell us all, "WFH is not healthy" and rattles on about the dangers of "Zoom Fatigue." - We get told, "Best performance ever! So much revenue! Much wow!" since we started working from home. Now they want to change that. - It's infuriating that they say we'll be allowed "flexibility" to work from home up to two days per week, but not the other way around. "You can work from the office as much as you want to!" Gee, thanks oh most benevolent leaders. I love your Centers of Excellence. - This company is more loyal to its shareholders than anything else. I do feel like a number, I do feel undervalued. - Travel? Not as an engineer. Remote hands or bust. - Budget? Good luck with that. - Incident tracking and change management is horrendous. The change management tools and procedures alone are making a lot of people quit. It needs a serious revamp. - So much gets in the way of being able to actually do work. Multiple ticketing systems, internal tools are hot garbage. I'd like to see upper management play engineer for a month and see how hard it is to get anything done. - This company is a serial acquirer. It shows. There is no cohesive mission amongst the companies that got acquired, but all the engineers are expected to support the environments the same. It's super confusing. - They went on this big campaign to hire 700 virtual workers. But then they tell the people near their "Centers of Excellence" ('offices') that they're still going to have to commute to an office. Why can they accommodate 700 people to WFH and not bat an eye, but tell the office workers to get bent? Why the double standard? - Lots of attrition, and no end in sight on getting positions backfilled, or in getting extra manpower to help alleviate the skeleton crews. - THIS IS A FINANCIAL COMPANY MASQUERADING AS A SOFTWARE COMPANY. It's all about the bottom line. Don't let the talks of inclusion, diversity, engagement, organic growth, automation, etc. fool you. - If you wake up one morning to the sudden news of, "Congratulations! You've been bought by OpenText!" First, you need to look up who the heck OpenText is, and secondly - polish up that resume! Get out before Mark starts spouting hockey analogies.

1.0
Sep 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Spread across multiple geographies. And movement within the company is relatively easy

Cons

Every 2 weeks, we get to see our CEO, speaking with all the latest tech Jargons, like AI, ML, Quantum computing etc, with Hollywood level video production quality and all the bells and whistles, just like Tim Cook or Sundar Pichai. But the fact is, we are all underpaid mediocre folks with mediocre product portfolio. Forget about the hikes, my salary actually got reduced this year as they removed the bonus component from my salary (my company was acquired by OT). In just last 12 months, I have seen 20% lay offs in my product which is already ultra lean in its workforce. Did I tell you, they dont even have an IT department, to manage the computers? But they never forget to take their top leadership to Vegas, Malta, France etc every month for one or the other glitzy sales events/conferences.

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OpenText Response
2y
Thank you for taking the time to write a review for us! At OpenText our compensation & benefits policies and programs are reviewed regularly to ensure they align with market rates and local legislation. In addition, As the company grows through acquisition, there will unavoidably be some duplication in roles which may lead to team structure rebalancing to ensure that the appropriate level of skill is attributed to each area of the business. As and when these changes may happen, information is provided to employees as early as possible in line with legal requirements. We try as much as possible to support team members in finding opportunities in other areas of the business, should their areas be impacted by restructuring.
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