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      OpenText

      Engaged Employer

      OpenText Senior Technical Support Analyst reviews

      5.0

      Be the first to recommend this company

      (2 total reviews)
      avatar

      Ayman Antoun

      Not enough data to show CEO approval

      99% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Career opportunities

      4.0

      Senior management

      3.0

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      2 reviews
      5.0
      Mar 28, 2024

      Canada's largest software company

      Senior technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people to work with Some very smart people with leading edge knowledge of the industry

      Cons

      Supporting customers with older versions that are reluctant to update Some processes are not well documented or easily found

      avatar
      OpenText Response
      2y
      Thank you for taking the time to share your experience, your feedback is highly valuable for us!
      1.0
      Jul 7, 2019

      Acquisition Nightmare

      Senior technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and immediate manager

      Cons

      I was part of an amazing company which got acquired by OpenText after the acquisition things started to get bad. (I am specifically referring to the Customer Support Organization of this company). Large layoffs of highly skilled long tenured loyal technical employees with zero notice and no opportunity to move internally. Below industry standards for pay, poor 401K match, no stock options, long hours, limited PTO, Poor work/life balance. If you are part of an acquisition you are better off looking elsewhere before you are let go.

      Related searches: OpenText Senior Technical Support Analyst jobs | OpenText Senior Technical Support Analyst salaries | OpenText benefits | OpenText interviews | OpenText conversations
      OpenText reviewsOpenText Senior Technical Support Analyst reviews

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