Opsview reviews

4.2

81% would recommend to a friend

(45 total reviews)

Guy Warren

100% approve of CEO

73% positive business outlook

Opsview has an employee rating of 4.2 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Opsview employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
1.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

* Offices based in nice location. * Free parking. * Great coffee shop downstairs.

Cons

* Leadership team approach archaic. * Flexible working frowned upon. * Scared to make any decision that might be even remotely risky, thus holding back company advancement. * Hard work rarely recognised or rewarded. * Management don’t value ideas from others. They think they know best despite evidence to the contrary. * Champion old tech, and wonder why innovative staff leave. * Average benefits package that you could expect at almost any company. * Spend years developing hackneyed updates to the software, which invariably stimulate no market interest. * Happy to watch competitors sail by. * The only freely available training is internal fluff that has no value. Any worthwhile external training extremely difficult to get signed off. * Several ‘overbearing’ senior staff members appear untouchable, despite multiple inappropriate incidents. This has caused many talented staff members to leave. * Company events mandatory, with reprimands from management for non attendance. * Staff made to feel guilty by the Leadership team when using recreational facilities provided for them within the break area.

avatar
Opsview Response
8y
I read your review with a real sense of disappointment. I joined Opsview in January 2018 in the knowledge that we had been through a difficult period mid-2017, but was confident the company had already made significant changes (else I wouldn’t have joined!). As I understand it, questions were asked about the future direction and ambition of the organisation - we had been a fairly conservative business, steadily building a base of over 425 customers and conserving our cash. The leadership team engaged with the employees, listened, and responded with a bold decision to invest in product innovation, new people and faster growth. Since I’ve been here we’ve hired 30 people, many with hard-to-find cutting edge skills (I know! I’ve been the one trying to unearth these amazing people!). We’ve released an early version of Opsview 6.0 with its new microservices architecture; we’ve secured further new and expansion deals; we’ve run domain-leading marketing and community events; and we’ve started the Innovation Team, who recently delivered the brand new WSL Tools community product. All this can be read about on our considerably improved website. The organisation you describe looks nothing like the one I know – management are in no way archaic, and neither is our open approach to flexible working for example. I really do feel we are on a very different path to when you were here and the leadership team have learnt some valuable lessons, some of which you allude to. I know all companies have tough times, and that it’s hard to satisfy everyone. I’m really sorry your experience towards the end of your time here with Opsview wasn’t a positive one – I wish you could see and experience where we are now. With our growing Opsview team, I know we have a very bright future ahead of us.
5.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Genuinely empathic culture, strong values and receptive management committed to business transformation Competitive salaries and great package Great office environment Next release provides exciting opportunities for future innovation Numerous 'boomerang' hires - returned to work at Opsview a second time - - including myself Friendly, family atmosphere Profitable, well run business

Cons

Has been quite conservative in the past - this is changing The transition from a open source platform to a commercial licensed, enterprise-grade ITIM system was hard, but the right decision for the business. Reading is not everyone's cup of tea but flexible working is now more common.

1.0
Nov 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Can have fun when management is not around!

Cons

No progressions, micro-management, staff turnover is extremely high- lost 40+ people over 2 years, negativity all over, product is not selling- no direction at all, small company with many politics, lack experienced managers, use people and get rid of them, sell you the dream role and dont deliver, dont provide empowerment, want people to give more to the company like they owe the company, not a nice environment/ atmosphere to work in. Personally would not recommend to anyone. They keep people on strings.

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Opsview Response
6y
I%E2%80%99m sorry your time at Opsview wasn%E2%80%99t a more positive experience. We continue to strive to make Opsview the best employer it can be through regular all-company open comms sessions; peer-to-peer reward schemes run quarterly; strong quarterly performance management check-ins and a whole host of other benefits. As a Leadership Team we are constantly working to be better, and we do not believe your comments represent the company fairly or your actual experience of working here during your whole tenure. It%E2%80%99s unfortunate that your departure has resulted in your negative review. We wish you all the best for your future.
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Glassdoor has 47 Opsview reviews submitted anonymously by Opsview employees. Read employee reviews and ratings on Glassdoor to decide if Opsview is right for you.