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Opsview

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Opsview reviews

4.2

81% would recommend to a friend

(45 total reviews)

Guy Warren

100% approve of CEO

73% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.1

Culture & values

4.1

Senior management

4.1

Compensation and benefits

3.8

Work/Life balance

3.6

Career opportunities

Opsview has an employee rating of 4.2 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Opsview employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
5.0
May 27, 2018

Supportive and progressive!

Financial analyst
Recommend
CEO approval
Business Outlook

Pros

Forward looking business with a real focus on growing talent and building skills. Approachable leadership team open to new ideas and criticism. Good at recognising and awarding hard work and achievements.

Cons

Less opportunities for career progression due to current size of business.

4.0
Dec 23, 2019

Great environment for establishing a career path with great customer base but lacking innovation

Customer success engineer
Recommend
CEO approval
Business Outlook

Pros

- Very friendly, hardworking and helpful colleagues at mid-lower levels. - Very High industry average NPS score owing to the team acumen and great incident response manager. - Product support helps in gaining wide exposure to system administration technologies and insight into some big customer's technical infrastructure. - New architecture (Opsview 6) is great but is not used to its full potential, this will likely improve overtime. - Good communication with Engineering when stuck on a customer problem. - Consulting opportunities. - Flexible, can work from home when needed. - Office is great, at university campus, easy to get to, great lunch getaways. - Flexible IT setup, choosing your own Operating System (Linux friendly environment) - Good focus on brand image. - Great career opportunities.

Cons

- Lack of direction for the product, trailing behind on innovation vs competitors. Prioritisation of customer feature requests and bug fixes needs improvement, actual new features picked and put into the product are not used by customers. - Training on said features is missing. CS Team has to catch up on their own with the product. - Shortage in support staff, higher workload at times. This seemed to be improving by the tailend. - Self development is encouraged but can be slow/halted due to said shortage in support staff. - Technical Documentation not owned by anyone, leads to an overall difficult to follow and inconsistent product journey for customers (from installation to customisation and upgrades) - Lack of work events and gatherings the past year and a half, seemed to be getting better by the tailend. - Setting personal development goals and tracking those using the internal system is overly complicated and difficult to follow.

1.0
Oct 25, 2019

Not a good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were some nice people but unfortunately they did not last that long

Cons

Unfortunately this company uses people for what they can get out of them and then moves them on if they do not feel they are getting value out of them. They have a high turnover of staff as a result.

avatar
Opsview Response
6y
I’m sorry your time at Opsview wasn’t longer or a more positive experience. As you know, the organisational changes we made in the summer were a difficult but important change for the company, affecting a small number of people. We are now a leaner organisation very much focused on our Cloud First strategy. We continue to strive to make Opsview the best employer it can be through regular all-company open comms sessions; peer-to-peer reward schemes run quarterly; strong quarterly performance management check-ins and a whole host of other benefits. As a Leadership Team we are constantly working to be better and will take your comments on board in order to improve the way we run the business together. We wish you all the best in your new role.
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Glassdoor has 47 Opsview reviews submitted anonymously by Opsview employees. Read employee reviews and ratings on Glassdoor to decide if Opsview is right for you.