Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(365 total reviews)

Patrick Conway

47% approve of CEO

47% positive business outlook

Client Management Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Management Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

365 reviews
4.0
Mar 2, 2026

OK

Recommend
CEO approval
Business Outlook

Pros

bonuses for meeting metrics, good vision plan, many other positions to advance to, remote.

Cons

high call volume, poor management, unorganized training, mandatory overtime that changes day to day

4.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

They sometimes provide free foods or snacks, engagement, easy account because it's healthcare

Cons

Management style became a little toxic, there are many kpi's to achieve so kinda pressuring.

3.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthcare Benefits Skills Communication Skills GREAT Healthcare Knowledge, since you'll be skilled in all LOBs without additional pay

Cons

No Career Growth - was an Intern Trainer for 2 years SG22 for 3.5 years in the company - no SG increase AT ALL Team Leaders or called as "AMs" don't have proper training to lead, so agents or "advocates" resign not with the company but with the management and how they are into KPIs but don't care at all to agents

Viewing 7 - 9 of 365 Reviews

Glassdoor has 17,110 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.