Is Optum a good company to work for as a Recovery Resolution Representative?

Recovery Resolution Representative professionals working at Optum have rated their employer with 3.2 out of 5 stars in 34 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Recovery Resolution Representative Jobs at Optum now and start preparing for your job interview by browsing frequently asked Recovery Resolution Representative interview questions at Optum .

Does Optum pay Recovery Resolution Representative employees well?

Recovery Resolution Representative professionals rate their compensation and benefits at Optum with 3.1 out of 5 stars based on 34 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Recovery Resolution Representative salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (721) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Associate Director (128) , Medical Coder (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1934 reviews)); "Benefits are good and they are large" ((in 885 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 708 reviews)); "Good work life balance and we can work from home" ((in 595 reviews)); "Good culture and policies" ((in 582 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 631 reviews)); "Frequent layoffs and no warn notices." ((in 306 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 158 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 131 reviews)); "Poor communication both internally and externally" ((in 90 reviews))

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Optum Recovery Resolution Representative reviews

3.2

63% would recommend to a friend

(34 total reviews)

Patrick Conway

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.6

Senior management

Recovery Resolution Representative employees have rated Optum with 3.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Recovery Resolution Representative professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Recovery Resolution Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

4.0

Jan 10, 2024

Great Work Environment

Recovery/resolution analyst

Recommend

CEO approval

Business Outlook

Pros

Great company overall, Very successful in my experience the people they hire are capable and firendly.

Cons

Can be hard to move up in certain roles.

4.0

Dec 22, 2023

Stressful

Sr. recovery/resolution analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay, flexible hours, management is helpful, job growth encouraged

Cons

Very high pressure productivity and efficiency standards

3.0

Nov 20, 2023

50/50

Senior recovery resolutions representative

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance PTO Benefits Management

Cons

Hard to be promoted internally Repetitive work

Viewing 13 - 15 of 34 Reviews

Jobs at Optum

LPN - Schedule Specialist

Accounts Receivable Specialist - Lafayette, LA Office

Patient Care Coordinator

Associate Patient Care Coordinator

Per Diem Patient Registration Specialist

Phoenix, AZ

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Optum Recovery Resolution Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Work Environment

Stressful

50/50

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