Is Optum a good company to work for as a Manager, Case Management?

Manager, Case Management professionals working at Optum have rated their employer with 2.2 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Manager, Case Management Jobs at Optum now and start preparing for your job interview by browsing frequently asked Manager, Case Management interview questions at Optum .

Does Optum pay Manager, Case Management employees well?

Manager, Case Management professionals rate their compensation and benefits at Optum with 2.8 out of 5 stars based on 16 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Manager, Case Management salaries at Optum.

How happy are Manager, Case Management professionals working at Optum?

6% of Manager, Case Management employees at Optum would recommend their employer to a friend. This rating has decreased by 80% in the past 12 months. Manager, Case Management professionals have also rated Optum with a 3.0 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Medical Coder (129) , Associate Director (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1939 reviews)); "Working remote; good benefits and QVC" ((in 866 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 686 reviews)); "Flexible work from home" ((in 585 reviews)); "Good culture and policies" ((in 578 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 630 reviews)); "Frequent layoffs and no warn notices." ((in 302 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 153 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 141 reviews)); "Poor communication both internally and externally" ((in 89 reviews))

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Optum

Optum Manager, Case Management reviews

2.2

6% would recommend to a friend

(16 total reviews)

Patrick Conway

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.4

Culture & values

1.9

Senior management

Manager, Case Management employees have rated Optum with 2.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Manager, Case Management professionals have an average working experience there. Optum is rated 36% below average by Manager, Case Management professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Reviews by job title

16 reviews

2.0

Feb 19, 2026

Inconsistent

Case management

Recommend

CEO approval

Business Outlook

Pros

Remote work available for some.

Cons

Multiple layoffs and sub par management. 1% raise when you exceed expectations.

3.0

Feb 16, 2026

Bonus and yearly increase

Manager, case management

Recommend

CEO approval

Business Outlook

Pros

Promotes from within. Work with great people

Cons

Yearly increase is less than 3%. Bonus is not great.

3.0

May 1, 2025

Overall well organized

Case manager

Recommend

CEO approval

Business Outlook

Pros

Fairly clearly roles. Departments supporting other departments, similar to an assembly line. Clear expectations

Cons

Wide variety of portals to access information. Confusing onboarding without support.

Viewing 1 - 3 of 16 Reviews

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Optum Manager, Case Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Inconsistent

Bonus and yearly increase

Overall well organized

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