Optum reviews

3.4

55% would recommend to a friend

(15,580 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Under previous ownership (USMD), employees received quarterly raise. No meaningful pros remain under current leadership.

Cons

Widespread favoritism among management. Micromanagement of employees, including work performance and PTO usage. Management does not assist with phones or workload but takes extended breaks and time off during work hours. Lack of accountability for leadership compared to frontline staff. Poor morale and high stress due to inconsistent expectations. One annual raise, if given, is minimal and does not reflect workload or stress. Frequent layoffs without notice, often communicated through sudden meetings. Employees are openly told their jobs are not guaranteed and encouraged to apply elsewhere.

5.0
Apr 1, 2026

Excellent

Recommend
CEO approval
Business Outlook

Pros

Flexible working hours Sprint planning

Cons

Know about the type of work before joining

4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and opportunities

Cons

Hard to get things done and proper team and management to make great work

Viewing 307 - 309 of 15,580 Reviews

Glassdoor has 17,055 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.