Optum reviews

3.4

55% would recommend to a friend

(15,589 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Sep 12, 2019

Not good

Recommend
CEO approval
Business Outlook

Pros

Pay isnt too bad and hours are good.

Cons

Outsources a lot, no good health insurance, refuses to give vacation time.

3.0
Aug 20, 2019

Yeah NO!

Recommend
CEO approval
Business Outlook

Pros

Slightly decent pay, they feed you, you can from home depends on your supervisor

Cons

They give you all this responsibility, no pay raise for additional work from other departments, favoritism, lack of communication from supervisor and managers, left hand dont know what the right hand is doing. The director dont know when to say ENOUGH is enough. He takes on all this work not knowing if his staff can actually handle it. New hires come in making more money than the advocates already there!

1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

The pros are that it a job and beats being unemployed.

Cons

Everything from upper management to cleaning staff. I worked in the Business Office for a while. The office was dirty and the desk were broken. There were mice and roaches and when a complaint was made to management they blamed it on the staff and refused to do anything about it. The work was unevenly spread out. For people that were liked they were able to do the least amount of work and get paid more. Whereas, the new employees did more work and was paid less. Also, the Managers are all in it together. If one Manager puts out a bad word about you, the possibilities of you going to another department are not in your favor.

Viewing 316 - 318 of 15,589 Reviews

Glassdoor has 17,063 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.