Optum reviews

Unfortunately, the culture can be significantly undermined by poor leadership and an increasing focus on cost-cutting over people. After years of high performance and strong contributions to my previous team, I ended up under a new manager who failed to provide clear expectations, regular feedback, or any meaningful support. Without warning, I received a poor performance rating and was soon after informed that my position was being eliminated. Despite my track record, this effectively blocked me from transferring within the company and left me without a path forward. The experience was demoralizing and poorly handled, with zero accountability from management.

Flexibility sometimes meant inconsistent hours week to week. Limited growth opportunities in the long term. Management was disorganized and lacked clear communication. Feedback was rarely acknowledged or acted on. Decisions often felt reactive rather than planned. Little to no support or training from supervisors.