Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (721) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Associate Director (128) , Medical Coder (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1934 reviews)); "Benefits are good and they are large" ((in 885 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 708 reviews)); "Good work life balance and we can work from home" ((in 595 reviews)); "Good culture and policies" ((in 582 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 631 reviews)); "Frequent layoffs and no warn notices." ((in 306 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 158 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 131 reviews)); "Poor communication both internally and externally" ((in 90 reviews))

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Optum

Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(365 total reviews)

Patrick Conway

47% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

2.9

Work/Life balance

2.6

Senior management

Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

365 reviews

1.0

Sep 3, 2020

Awful employer

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Tried to find a pro but there isn’t

Cons

Cannot have work/life balance Bc they will give you MANDATORY 15+ hrs of overtime each week, schedules are not flexible. it is only about numbers and they will tear you down if you don’t meet quotas. They require you to meet 16 different criteria’s on each phone call and if they are not met you don’t qualify for a raise. The plans they offer members don’t cover anything and it is your fault if the member is unhappy. Supervisors are always gossiping and chatting. Systems are hard to work with, outdated and complicated. The medical/prescription coverage have high deductibles.

4.0

Sep 2, 2020

great management, low salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

lots of opportunities for growth, management is great and very pro agent

Cons

If you're a newbie, the annual salary increase is so small even if you're a performer. Working at optum is only good if you already have a high salary to start with. So, apply to other BPO first and move to Optum to have a higher base salary.

3.0

Aug 25, 2020

Life at Optumrx

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the director is great and work life balance as well.

Cons

pay and benfits are not as good.

Viewing 334 - 336 of 365 Reviews

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Optum Client Management/Business Development Associate reviews

Ratings by category

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Awful employer

great management, low salary

Life at Optumrx

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