Optum reviews

3.4

55% would recommend to a friend

(15,589 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Feb 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Full kitchen was offered in my facility. Bathrooms were always kept clean. Most of my coworkers are sweet and compassionate.

Cons

Management takes absolute no ownership of team performance and always passes the buck downhill. There is no support from upper management while working in a subordinate role. Work loads are often the amount of two people, while little to no time to complete tasks is offered. Management often fails to document requirements and creates moving targets that subordinates can never achieve. Company stresses quality, but does not work to correct mistakes until customer is left upset and unsatisfied by work created.

3.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

-Great place to learn new skills -Bagels on Fridays -Ability to work from home, if needed -Pay is in line with other companies -Benefits are decent

Cons

-Management doesn't seem to care sonetimes -HR department is a joke -Expected to work well over 40 hours a week with no compensation -Made to feel guilty when asking for time off (after working a 60 hour week)

1.0
Jun 28, 2014

This company was misrepresented

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

interesting opportunity because of the project

Cons

very very poor communication and lack of understanding of our Eastern Indian counter parts of American business practices. Lack of English fluency and enunciation makes communication exponentially more difficult

Viewing 334 - 336 of 15,589 Reviews

Glassdoor has 17,063 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.