Optum reviews

3.4

55% would recommend to a friend

(15,596 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, and if you have a competent manager you won't have as much trouble

Cons

My first few months with this company were rocky because I was dealing with some medical and personal issues. My performance was okay but my attendance was quite bad. My manager told me that she wanted to give me a 3 on my performance review, but her manager told her she had to bump it back down to a 2. No problem, I was put on corrective action plan and given a chance to improve. Over the next year, my attendance and performance improved. However, I was also supposed to do a "special project" to boost my standings, because performance reviews are on a bell curve and they try to give bad reviews to people who have already had bad reviews in the past. I did the project my manager suggested, but it was quite small so towards the end of the year I jumped on a much larger project. This project was much more involved and I took on a leadership role and delivered a truly incredible product in a short amount of time, receiving praise from C-level executives at the company for my hard work. When I had my performance review in March, I was told that nothing past October (5 months prior) would count towards my current performance review. My manager said she was once again asked by upper management to give me a 2, even though she said I was better at the job than others in my role and quite frankly deserved to have my pay grade raised. She directly told me: "I am supposed to put you on a corrective action plan, but there really aren't any actions to correct so we'll have to figure out what that will be for." A month after this, I was let go with no actual explanation, but it is clear that it was because of my performance review.

1.0
Aug 5, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

The only pro is that you get to work with good peers, management is terrible, they have decreased the bonuses and set the metrics where you will rarely get them also, they lie to you and have major layoffs regularly

Cons

Management, don’t give bonuses and health insurance is expensive

Viewing 355 - 357 of 15,596 Reviews

Glassdoor has 17,070 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.