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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,596 total reviews)

      Patrick Conway

      47% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      2.0
      Aug 3, 2025

      Nurses are Advocates FOR the patient... sooo be prepared

      Housecalls nurse practitioner
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job I dont have to work in the hospital Im given a list of people agreeable to talk to me about their health I can warn them about how to play the insurance games and avoid scams

      Cons

      I just need to stick it out for a year for the work history, until them, Im day to day in fear of being fired bc I do not do the unnecessary labs, make up diagnosis (definitely never agreed to the upcharges requested) and I throughly educate the patient on the Quantaflo (scam) and dont push it on them. You just have to be ok with your base rate and never expect bonuses. It's not worth the over time required to achieve them (such as charting after hours and rescheduling patients that cancel etc) and 100 extra per visit on your day off doesnt add up to what an OT rate would be (plus it takes longer than an hour to drive there, complete it, chart it etc).

      2.0
      Aug 3, 2025

      10 cent raises

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and the flexibility to work from home and to split your shift for appointments or taking kids to and from school

      Cons

      Crap raises. I think the most I got was 20 cents raise after almost 9 years of working here. Supervisors and management don't know much about the job prices and only worry if you're making numbers. Only listens to ones that sounds like they know what they're doing. No support from SME, trainer, Supervisor, Management. Everyone is for themselves and if they can throw you under the bus they will to gain more brownie points. You MUST know someone on another team to pull you in for an interview if you're wanting any job growth otherwise you'll just have to look elsewhere outside of the company. Burn outs and micromanaging.

      3.0
      Jul 3, 2025

      Fine

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of flexibility, remote first for corporate employees.

      Cons

      Lots of politics and internal teams that do nothing other than cause problems for people actually delivering care.

      Viewing 358 - 360 of 15,596 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,070 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.