Optum reviews

3.4

55% would recommend to a friend

(15,596 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Loved seeing patients in their homes

Cons

No regard or respect for APPs. Frequent layoffs. Management doesn’t respect APP feedback. Constant state of change and fear. Never been treated like this in the workplace

4.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The company offers a dynamic and innovative work environment, with a strong emphasis on collaboration and continuous improvement. Leadership is committed to driving results while encouraging employee development, and the organization provides opportunities to work on impactful projects. Additionally, the company provides generous benefits, a collaborative culture, and supports a healthy work-life balance.

Cons

When evaluating opportunities, careful consideration is recommended due to the company's approach to workforce transitions and employee departures. The process has lacked transparency and compassion in the past, which significantly impacted employee morale and trust.

Viewing 361 - 363 of 15,596 Reviews

Glassdoor has 17,070 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.