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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,596 total reviews)

      Patrick Conway

      47% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      2.0
      Feb 20, 2025

      Going Down

      Sr clinical administrative coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, benefits, direct coworkers, and working from home.

      Cons

      High stress, low appreciation, almost no raise 1%, (24 cents) only paid 60% of my due bonus this year, they are laying off in droves, and the good people are leaving in masses. All this, and they continually increase profits by billions. In addition, huge delays in servicing patients, no accountability for the less consciousness employees, and again , no appreciation for those of us who strive to make Optum a good experience for the patients.

      2.0
      Feb 16, 2025

      Employees are just a number

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like constant restructuring, management changes, rebadging and trying to survive layoffs this is the place for you!

      Cons

      Every year or so my entire division changes drastically with a restructure and every time management changes the rules for the employees change. There is no culture in which the employee is valued at Optum. You are replaceable. Over multiple years annual reviews are useless; managers don’t give employees credit for their hard work and raises are unheard of. 1% is the norm. Bonuses have disappeared. The harder you work the more they expect from you. They charge you a ton for the worst health insurance for your family. Since they are the insurance company they make money off their employees families.

      2.0
      Feb 10, 2025

      Just a number

      Ctm manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can negotiate a decent starting salary. This is just a job - as clinicians, you are not treating patients - take advantage of that. Go in with the idea that you are getting paid to do a job - the job being asked of you and not really anything more or less... don't worry about making things better - put in your time at work and clock out.

      Cons

      Minimal raises. You are truly just a number. No transparency in decision making. No autonomy. Micromanagement. No ability to affect change/ improve. EXI scores mean nothing.

      Viewing 373 - 375 of 15,596 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,070 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.