Optum reviews

3.4

55% would recommend to a friend

(15,608 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Nov 15, 2022

Ehh

Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing and easy getting hired.

Cons

The training program is awful. The trainers are pretty much useless and have passive-aggressive attitudes towards trainees. You don't actually learn how to do the job until you actually start it, after wasting 6 weeks sitting on zoom watching endless of presentations of "how much the company made" and "how great our job is"

4.0
Nov 12, 2022
Recommend
CEO approval
Business Outlook

Pros

WFH, super flexible work arrangements.,

Cons

Poor Pay parity. Too much internal politics. Too many VPs (reporting to VPs reporting to VPs ... ) not knowing what the product or end consumer or even the biz needs.

2.0
Nov 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Loved my co-workers of whole I worked with for years. They’ll be missed.

Cons

Take it from a 10 plus year employee, Management is not interested in their employees success. Supervisors don’t have time to assist as they should. This is a very unethical organization that likes to outsource everything they can. They do not support their teams, no real training. I wouldn’t have stayed as long as I did, had I not already been an expert in my field, loved what I did and known my job inside and out. They don’t reward great work. Very greedy and management will lay off in order to make their own bonus. They treat their good employees like you are completely expendable. Not worth it working here. Their benefits are horrible, when they should be the best since they are part of United Healthcare. Lastly, you can’t make a company or its management care about its employees or work environment, when all they care about is profit and production.

Viewing 478 - 480 of 15,608 Reviews

Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.