Optum reviews

3.4

56% would recommend to a friend

(15,611 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Sep 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The team I work with is great. Such a fun group of people that I got to stay with after we merged. They will let you make up time if you need to go to the doctors etc. Good benefits, can't knock it.

Cons

Where do I begin. Their IT/helpdesk response time/help is worse than the company's I was with before we merged. Applications crash, stall, you name it on a daily basis. Being asked to take on multiple jobs while doing your own full time job. Leadership above my team leads are not helpful. They could careless about giving you the help you need, or hiring so your department quits sinking; they beat around the bush and give you generic answers on important questions. Position caps. You get nothing in regards to bonus pay. Long stretches of stressful weeks/months leading to burnout. Basically giving an extra star because of my team, or I'd be giving a 1 star.

2.0
Sep 2, 2022

Sucky Rules

Recommend
CEO approval
Business Outlook

Pros

It pays money every 2 weeks Benefits are ok

Cons

It is a highly stressful job Mentally draining They are unfair Make up rules that make no sense

4.0
Aug 1, 2022
Recommend
CEO approval
Business Outlook

Pros

-> Investing in new technologies compared to other large companies -> Decent level of engineering freedom to explore -> Good WLB aside from end-of-fiscal-year crunch time

Cons

-> Senior management (likely not your boss) likes to occasionally make unrealistic demands -> Understaffed in some roles (design, UX, QA) -> Medical benefits are ironically terrible; they may be better than some companies but they're really in the bottom quartile for companies this size

Viewing 490 - 492 of 15,611 Reviews

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