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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,616 total reviews)

      Patrick Conway

      49% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      1.0
      Apr 9, 2022

      Rush EAP callers through

      Eap counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay and vacation time

      Cons

      callers wanting to speak with counselors "consultants" are rushed through and encouraged to turn to apps and deep breathing rather than rely on the healing that comes from accurate listening, but the volume of calls does not allow for that. some callers given auths for counseling which are then rescinded and callers are understandably upset. huge staffing shortage. this took a physical toll. on me.

      3.0
      Apr 9, 2022

      Nurseline

      Rn telecommute
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telecommute or work from home

      Cons

      Schedule - hard to get off working at least one weekend day every week It's essentially an overpaid switchboard operator position - half of the calls are misrouted and meant for customer service

      Viewing 508 - 510 of 15,616 Reviews
      Related searches: Optum jobs | Optum salaries | Optum benefits | Optum interviews | Optum conversations
      ReviewsOptum reviews

      Glassdoor has 17,094 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.