Optum reviews

3.4

56% would recommend to a friend

(15,628 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Jul 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home opportunity, company-supplied computer and monitors

Cons

If you’re a thinker, this is not the job for you. If you try to go out of your way to make things right, this is not her job for you. If you will gladly do only what is expected of you while navigating a dozen different systems and making sure to only ever do and say exactly what is outlined in job aids and once again, never THINK, this may be the job for you. Oh, but if you have kids who tend to get sick and you need to stay hole with them and not work, forget having any support whatsoever. Also you’re locked into the position you got hired for for a year before you’re allowed to try advancing.

2.0
Jul 8, 2021

Nepotism

Recommend
CEO approval
Business Outlook

Pros

Work remotely (only due to COVID) Workforce is overall pleasant Generally a professional atmosphere Benefits are good overall

Cons

Minorities are concentrated at the bottom Nepotism (see Con #1) It’s all about numbers and profit although they constantly talk about focusing on patients (see customer reviews online)

1.0
Jun 30, 2021

Not recommended

Recommend
CEO approval
Business Outlook

Pros

Optum matches your donations to organizations.

Cons

Non compliant with Colorado labor laws, micromanagement of employees, low raises, management is resistant to new ideas or input from team to improve patient outcomes, overall top down management style, non collaborative environment.

Viewing 556 - 558 of 15,628 Reviews

Glassdoor has 17,107 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.