Optum reviews

3.4

56% would recommend to a friend

(15,616 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

In the 11 years I was employed by Optum I was provided with ample opportunities for professional growth and learning about how a large corporation endeavors to stay in touch with the members it serves and the employees providing the service. Optum/United Health work was worthwhile and rewarding in the context of making a positive difference in the lives of people with mental health needs.

Cons

Such a large corporation has challenges with effective information sharing and communicating with the vast number of employees in the work force.

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Glassdoor has 17,094 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.