Optum reviews

3.4

56% would recommend to a friend

(15,629 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

It is Work from home.

Cons

Overwork even when I achieve the metrics there is no relieve on the workload. Things are not being work on time due to more work getting add on. Micromanaged but it really depends on your supervisor. I also have not been able to grow in my department.

3.0
Jan 21, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Stable income. Niche work providing job security Flexible hours

Cons

Progressing to using other countries for support and cheaper labor. Have lost more opportunities for after hours support and overtime to other countries.

3.0
Jan 21, 2026

Quick Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and average pay

Cons

Less opportunities for growth and boring projects

Viewing 643 - 645 of 15,629 Reviews

Glassdoor has 17,108 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.