Optum reviews

Management was not helpful when it came to help with PTO or requesting off. It was always a referral to a 3rd party phone number who then always referred employee back to manager/supervisor. It felt very unorganized and not user friendly. If your power goes out while working remotely, they say you should not contact your supervisor or team leads and you should call the hotline to report absence. However they still expect you to somehow know to go to the call center in person without contacting anyone, even though you should not work at the call center by yourself. (Very rude/strict management, unorganized)

Terrible leadership decisions. They aim for quickness, not long term scalability and robustness in testing. Often disorganized, missing feature requirements, and cutting QA. They are trying to lead heavy into automation. They have developers wear too many hats - acting as QA, doing Mobile dev, Web dev, and automation for both (playwright) and [appium]. All of this causes a slowness, as the repos are constantly changing and we have to deal with setup issues constantly as we switch between web and mobile and automation - and on top of that, Login always has issues so we are often blocked. This is the slowest development process I have been a part of, despite their insistence on forcing us to adopt AI. They are cutting QA, cutting devs, cutting as much as possible and are very much a top-down, do not listen to the engineers sort of organization. Highly disprove, run away. Oh, also, despite being promised a promotion for last 3 years, I haven't been given one, and the raises have been bare minimum - with last year having no raise at all. Could not disapprove more.