Optum reviews

3.4

56% would recommend to a friend

(15,634 total reviews)

Patrick Conway

50% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a decent salary.

Cons

Little to no communication, even vertically from corporate downward. We went through org restructures every 6-8 months. Lots of leaders spread across the country who never speak to you or step foot in your office, but make all the huge decisions that impact peoples' livelihoods. Just garbage. Lots of failing up here.

2.0
Jan 13, 2026

Still have a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I still have a job for now.

Cons

No growth, no pay increase and company is going through a lot of changes and uncertainties. Offshore everything and don’t care about quality of the service.

4.0
Jan 13, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Good leadership and positive environment

Cons

The hierarchy is too complex

Viewing 688 - 690 of 15,634 Reviews

Glassdoor has 17,115 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.