Optum reviews

3.4

56% would recommend to a friend

(15,516 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Most peers were good to work with and pulled together to meet very tight, unrealistic deadlines.

Cons

Where do I start? 1) Most managers are not trained in how to manage a team. 2) Friends and family are hired for most jobs, but some are not qualified for the positions they fill. Those folks learn on the job, which is very painful if they are managing you. 3) Fly by the seat of your pants is the process used not CMMI like their website claims. One of their key projects was barely CMMI 2. 4) English is not the main language spoken in the office. Management had to send out an email requesting that people speak English in the office. 5) Long hours, no weekends or holidays are common on high profile projects. 6) Poorly managed projects. Administrative overhead monies (I.e - salaries) were spent on one project, so employees were moved or let go. I could go on but you get the picture. Avoid this place unless you have absolutely nothing else on the horizon!

1.0
Oct 15, 2013

Terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Decent pay, smart co-workers

Cons

- Negative work environment - Zero positive recognition - Terrible management - Very negative attitudes - No opportunity to think and act independently - If you are a robot and can not think for yourself, you will be fine here, though

5.0
Aug 28, 2025

Don’t Work Here

Recommend
CEO approval
Business Outlook

Pros

- I get to WFH. - My coworkers

Cons

- Management. They absolutely, under NO circumstances, listen. They do not problem solve thus leaving us to figure things out on our own. - The pay is a tragedy. - Very little opportunity to advance - Internal jobs are posted but they rarely hire - We are expected to be doormats and whipping boards for patients. - They make major changes out of nowhere -You get 5H of PTO every payday

Viewing 79 - 81 of 15,516 Reviews

Glassdoor has 16,986 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.