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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,516 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      3.0
      Dec 22, 2023

      Decent Place to work if you are with the right team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team to work with and knowledgeable leadership, I can not say that for other teams Salary Decent benefit plan work/ life balance

      Cons

      One hand has no idea what the other is doing, not a lot of collaboration. Pay raises pretty much Null/Merit are based pretty much on immediate supervisor input. Bonus pay , pretty much trickle down to the people who actually complete the work, meaning nothing for the worker bees, all to upper management and management. The people that put out the fires, stay when not asked. These are the hard working people at Optum, yet often overlooked. Not sure how Optum has been as successful with all the chaos and miscommunication that occurs on a daily basis.

      1.0
      Nov 6, 2023

      Extremely toxic environment, terrible manager, awful stack

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Average pay.

      Cons

      I used to work for the Postpay Payment Integrity data science team. The manager (director) was extremely incapable and toxic. Non-stop stalking on employees' personal lives and threatening if you do not follow nonsense instructions. They straight up refused any feedback that could improve their products, which had originally been built with the data science knowledge level of high schooler. The technology stack is also awfully outdated. I'd stay away at all cost.

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes regarding management practices and work environments and make any necessary adjustments for improvement.
      3.0
      Oct 25, 2023

      Decent opportunities

      Analytics consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Highly structured & organized processes. Day to day expectations were clear.

      Cons

      Lower base pay for the experience requested. Sr. Data Warehouse Analyst on my team (15 years experience) made $95k.

      Viewing 88 - 90 of 15,516 Reviews
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      Glassdoor has 16,986 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.