Optum reviews

3.4

56% would recommend to a friend

(15,516 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Sep 19, 2023

OptumCare Provider Services

Recommend
CEO approval
Business Outlook

Pros

OptumCare is a UHG company. The benefits and pay are great. UHG is great, OptumCare, not so great.

Cons

OptumCare is poorly managed. There is a lot of micromanagement and senior leadership that is out of touch with front line staff. Senior leadership also lacks awareness of the daily struggles, work life balance and has unclear processes and standards. Expectations are constantly changing which sets up staff for failure.

avatar
Optum Response
2y
Thank you for your feedback. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
2.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is good Work from home

Cons

Constant layoffs or concerns with budget, hiring freeze, reorgs Forced certain percentage of low yearly rating/pip Non existent coordinated org tech, everyone does their own thing including devops/cloud No room for growth

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
2.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots of employees, sometimes there are lots of opportunities

Cons

Nearly impossible to network due to the number of employees. Right now there are almost no openings, so competition is awful. Benefits aren't that great for a health insurance company. When you resign, all PTO is immediately frozen (even pre-approved) and none is paid out on leaving. Bonuses and raises are partly on merit but are also allocated in tiers. So if you do a good job, but are determined to be in the middle third, your raise and bonus will be lower than top tier. Even if you're a top performer, management is required to divide their team into the 3 tiers, so excellent performers can end up with poor raises.

Viewing 91 - 93 of 15,516 Reviews

Glassdoor has 16,986 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.