Optum reviews

Seems like a dead end - even promotional opportunities often turn out to be "temporary" with no base pay increase. Real promotions are very few and far between. No clear path upwards for this specific part of the business unless you want to be in sales/be a salesman. You will be micromanaged. Everything you do is tracked. Don't go to the bathroom for more than a minute, you will get a message asking where you were and to "be careful" Pay is not proportional to the work that we do and the value of the work that's being done. You will take several thousand calls every year and barely feel compensated for it.