Optum Client Management/Business Development Associate reviews

3.3

62% would recommend to a friend

(365 total reviews)

Patrick Conway

47% approve of CEO

47% positive business outlook

Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

365 reviews
3.0
Jan 10, 2024

The worst

Recommend
CEO approval
Business Outlook

Pros

Benefits and pay were decent

Cons

No worklife management and micromanagement

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that we are committed to fostering a culture of trust and empowerment within our teams. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
3.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Some Managers help you grow. Keep you up to date with new data and software. Work remote, no weekends - bonus per quarter according to your metrics /quality/ good training / kind employees/ great teams. You get free legal insurance many perks - 401 k and more. If you are stressed you can speak with therapist.

Cons

Some managers don’t get to know team. Management changes / high turn over/ unpredictable expectations and fast past with many applications and windows open / three monitors - must be off phone I. 9 minutes - even if you get 10-20 claims or you risk eventual termination. Wont allow transfer if you are in caps - stressful working with third parties/ language barriers /must be even tempered and a de escalator/ must read fast and get off phone with 97 or more on quality.

avatar
Optum Response
2y
Thank you for your feedback. Please know that your comments will help us to assess our processes and make any necessary adjustments for improvement.
Viewing 115 - 117 of 365 Reviews

Glassdoor has 17,112 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.