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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,629 total reviews)

      Patrick Conway

      49% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      3.0
      Dec 9, 2019

      OPTUM

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People, nice building, challenging

      Cons

      Atmosphere is toxic, senior management is all about the bottom line, layoff despite record growth and revenue, stress level high.

      2.0
      Dec 9, 2019

      Massive Layoffs

      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The STATED mission and culture values are to be commended. For the most part, personnel are hardworking productive, compassionate and resourceful, and the work can be very rewarding.

      Cons

      Leadership changes every 6 to 18 months. The latest shuffle has resulted in the massive layoffs of US employee's across the entire UHG enterprise with Clinical (RN) staff positions being filled by RN's in the Philippines; IT staff positions being filled in the Philippines and India; analytics seems to be supported in Ireland; the majority of customer service will also be off shore. There are also changes in the Employee Stock Purchase Program which used to be a fabulous benefit of 15% return, now it is 10% based on end of purchase period. For being an IT company there is a lack of innovation for clinicians, many redundancies required to capture metrics. This organization can be very reactionary as opposed to being proactive.

      Viewing 14869 - 14871 of 15,629 Reviews
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      Glassdoor has 17,108 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.