Optum reviews

3.4

56% would recommend to a friend

(15,628 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Nov 18, 2019

Easy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance is good good opportunities to grow Deadlines are not that hard you are allowed to innovate

Cons

Sometimes you are too free.

3.0
Nov 18, 2019
Recommend
CEO approval
Business Outlook

Pros

There's a lot of opportunity within the company to learn different parts of the business. Very entrepreneurial in the sense that if something is not working appropriately you can spearhead the initiative to correct it. Compensation is robust and benefits are average in regards to cost to employees.

Cons

Very lean organization that leads to employees working long hours and work life balance is limited. Also, very reactive and not proactive in regards to client issues.

1.0
Nov 18, 2019

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Lots of good people. It's a good place to gain experience to take to your next employer.

Cons

Considering it's a healthcare benefits company, the health benefits are awful. Other companies using UHG insurance actually get better coverage. They have a nice set of cultural values, but only pay lip service to them. Current IT management is mostly toxic, politics driven, and self-centered. Employee surveys consistently call out a lack of trust in senior management, but why should they care? They still get their 5-figure cash bonuses. Get a good salary deal when you get hired, because you'll probably never get a meaningful pay increase, and promotions are almost unheard of, unless you know and suck up tot he right people. Offshoring as much as they can. I often wonder how they get away with it, as there's a lot of sensitive healthcare info in the hands of low-paid Indian and Filipino workers.

Viewing 14908 - 14910 of 15,628 Reviews

Glassdoor has 17,107 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.