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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,558 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      3.0
      Oct 23, 2023

      RN

      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, some roles have flex time.

      Cons

      Minimal annual increases, minimal bonuses, very expensive benefits despite being a health insurance company. Almost all moves are lateral unless you want a supervisory or management position. I think most employed here are sick of sitting in quarterly meetings listening to how great our profits are when only the corporate employees benefit.

      avatar
      Optum Response
      2y
      Thank you for your feedback. I’m sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement!
      2.0
      Sep 22, 2023

      Lacking Structure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telecommute opportunity for some positions.

      Cons

      High turn over rate of management and leadership roles that results in frequent changes and procedures. Often results in procedures or processes that have been implemented before that did not work in the manner leadership was hoping for. Minimal chance to let any changes reflect if it will have a positive impact. Minimal listening to other organizations that are contracted with the company.

      avatar
      Optum Response
      2y
      Thank you for your feedback. Please know that we actively strive to create a stable work environment for our employees. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
      2.0
      Sep 22, 2023

      Now Optum

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remote. Engaged leadership. Work/life balance

      Cons

      Integration with Optum has been frustrating. No clear direction and employees are uneasy about their future with the company. Most of the leadership have resigned and positions continue to be eliminated.

      Viewing 148 - 150 of 15,558 Reviews
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      Glassdoor has 17,030 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.