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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,558 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      1.0
      Sep 10, 2023

      Stay clear from this company

      Certified medical assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I cannot find any pros, pro health sold to optum and it was bad before but worst when that happened

      Cons

      Pay is beyond cheap, high school clique behavior among managers it's ridiculous, improper training, lack of diversity, lack of empathy and racism!!!

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
      2.0
      Sep 8, 2023

      Walk doesn’t match the talk

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sr leaders say all the right things. People hired are dedicated and hard working with values to help others and the health care system.

      Cons

      Lack of priorities that last longer than 60 days. Lack of trust employees have of their leaders. Insincere talk and a very poor HR process that starts with onboarding all the way through separation. No strong sense of culture…no one can describe it therefore live by it.

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess and make any necessary adjustments to our processes for improvement.
      2.0
      Sep 6, 2023

      Sadly disappointed.

      Patient access representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always able to get over time if wanted

      Cons

      Bad leadership, not trained well enough or have access to all of the sites that would help make our job easier, done fast, or more accurately. Not the ideal work conditions. Horrible team work. Fellow employees are miserable.

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
      Viewing 151 - 153 of 15,558 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,030 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.