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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,550 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      4.0
      Feb 24, 2019

      Many hard-to-find perks but your position is never safe

      Senior writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Extensive opportunities for training. Accommodates telecommuters.

      Cons

      Poor health benefits, and pay outs have to be fought for. Record profits but layoffs still happen. No profit sharing or bonuses for team success. Rigid pay grades with little direction in how to advance.

      2.0
      Feb 22, 2019

      Suggestions

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a job with much varied and unexpected turns. No two days are the same.

      Cons

      It is a high pressure sales job. Initially this is not how it was presented. There are areas other than management that are also required. These duties do not lower your sales goal. The sales goal becomes unrealistic and your success at those tasks does Not count toward your accomplishments, even when you get recognition for those accoplishments.

      1.0
      Feb 21, 2019

      associate director

      Physician
      Recommend
      CEO approval
      Business Outlook

      Pros

      401 K benefits, PTO & vacation time

      Cons

      Underpaid, less than market rate. Insufficient raises; low company morale; distrust

      Viewing 15391 - 15393 of 15,550 Reviews
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      Glassdoor has 17,021 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.