Getting more stressful with less reward
Pros
Getting to work from home is a HUGE part of the pro. Great coworkers, really have a team atmosphere. Everyone pulls together to meet targets and help each other. The work itself is rewarding. Direct supervisor is awesome. Flexible schedule when needed which is nice for parents and students.
Cons
Benefits are not good for a company that is health care. They definitely make money off their employees with the plans they offer. Compensation is very disheartening. Optum (at least in my department) has made bonuses unattainable by raising standards way above anything we can reach. Aside from that yearly raises have been less and less which is disappointing considering they tell us quarterly how much MORE money they are making. Knowing how much Our department has contributed a substantial amount towards that final number and getting peanuts back is a bit of a slap in the face.