Optum reviews

3.4

55% would recommend to a friend

(15,576 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Better pay than other places Good benefits Flexible schedule, it's easy to adjust your hours for the day last minute if you have an errand to run if your supervisor is nice

Cons

Insane chart quotas Lack of communication about changes

3.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Bnenefits were good and they used to buy food and there was free coffe in the office as well as flexibility to work at home.

Cons

management is always absolutely horrible and and i promise that in Puerto Rico we were all underpaid but call centers are the worst. You will feel the burnout and discrimination as u go. They always promise to get you a promotion and then dont.

Viewing 274 - 276 of 15,576 Reviews

Glassdoor has 17,051 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.