Optum reviews

3.4

56% would recommend to a friend

(3,325 total reviews)

Patrick Conway

50% approve of CEO

47% positive business outlook

Reviews by job title

3K reviews

Reviews about "Compensation"

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1.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Good quality equipment. Good PTO/Holiday balance. Provided business line to the house for work access. Diversity and inclusion is very evident across all aspects of the organization.

Cons

They don’t pay out PTO when you leave. Only employer I've ever had do this. They tell you one thing and another happens. They treat you like it’s a family only to find out it’s another cold business and you are just a number. Constant turnover in middle management. Goals/agendas change constantly because of this. You are using a program that is required because of the last leaders ideas and then having to do something else because of the new leaders agenda. Lot of time wasted not actually making change as a case manger. Poor raises. 4/5 star performance review. 1.75% raise. Bonuses are based on the health of the entire company and not your own division. Multiple resignations and unwilling to offer retention bonuses or overtime to make up for lost staff.

1.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, and if you have a competent manager you won't have as much trouble

Cons

My first few months with this company were rocky because I was dealing with some medical and personal issues. My performance was okay but my attendance was quite bad. My manager told me that she wanted to give me a 3 on my performance review, but her manager told her she had to bump it back down to a 2. No problem, I was put on corrective action plan and given a chance to improve. Over the next year, my attendance and performance improved. However, I was also supposed to do a "special project" to boost my standings, because performance reviews are on a bell curve and they try to give bad reviews to people who have already had bad reviews in the past. I did the project my manager suggested, but it was quite small so towards the end of the year I jumped on a much larger project. This project was much more involved and I took on a leadership role and delivered a truly incredible product in a short amount of time, receiving praise from C-level executives at the company for my hard work. When I had my performance review in March, I was told that nothing past October (5 months prior) would count towards my current performance review. My manager said she was once again asked by upper management to give me a 2, even though she said I was better at the job than others in my role and quite frankly deserved to have my pay grade raised. She directly told me: "I am supposed to put you on a corrective action plan, but there really aren't any actions to correct so we'll have to figure out what that will be for." A month after this, I was let go with no actual explanation, but it is clear that it was because of my performance review.

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